Refund Policy
As a Customer you may only cancel you hire reservation online or over the phone at any time prior to hire commencing but fees may apply according to condition and time.
Customers can cancel their reservation or booking before 7 days or a week prior to the scheduled rental start date to be eligible for a full refund.
Cancellations made before 2 days prior to the scheduled rental start date to be eligible for a half refund.
Cancellations made before 24 hours prior to the scheduled rental start date will not eligible for any refund.
· Charbel Hire bears the obligation of supplying equipment that is devoid of defects and functioning properly. In the event that you receive an item in a defective or suboptimal condition, Charbel Hire will take the necessary action, which may involve repairing or substituting the item, or reimbursing any deposit that was collected.
· Refunds will be processed within 5 business days from the date we receive your cancellation request.
Any Further Queries contact us via
For Support
+61 0480 049 725
Send us Email
info@charbelhire.com
ABN: 51 896 137 550